How difficult is it to install?
Dead easy. You don’t need professional help or DIY skills to install Just Checking because all the sensors are wireless and simply stick on with Velcro. Watch our installation vidoe here.
Why is Just Checking better than CCTV?
Cameras are more compromising of a person’s privacy, and you can’t sit and watch a camera all day. The Just Checking chart provides a 24 hour summary at a glance, and this is much more useful for planning care and knowing when to support.
How up to date are the activity charts?
The system updates continuously.
What is the best way to explain this to my family member?
It is useful to explain Just Checking as a system which can help them to stay in their own home, and help you to support them. This introductory leaflet may help. We have a number of people with dementia, who have bought the system for themselves.
Do I need my family member’s permission to install this?
If your family member has the capacity to consent, then you must respect this. The introductory leaflet may help you to talk this over with your family member. If a person does not have the capacity to consent, then decisions must be made in their best interests.
Can other family members log on too?
Yes, several members of a family can log on if they have a password, and from wherever they are in the world.
What if I forget my login and password?
Your login will be your e-mail address. Click Forgotten Password just below the password box to have your password resent.
Will people be visited less with this type of technology?
Families tell us that yes, they do sometimes change their pattern of visiting. It means they can focus on visiting for social reasons, rather than short “checking” visits to reassure themselves. And they feel that everyone gets more out of a longer social visit, where perhaps they have a meal, or go out together, than several short ‘checking’ visits.
Does this infringe on the person’s privacy?
Just Checking uses movement sensors to indicate that someone is up and moving about their home. There are no cameras and you can’t actually see the person. For vulnerable people who live alone, any concerns about this type of monitoring need to be balanced against risks to their safety and the need for support. There is less privacy if a person moves to a care home.
But won’t my relative still feel it’s an intrusion?
For a person with memory problems, Just Checking can be less intrusive than other forms of intervention, such as several pop-in visits a day. Not all visits are welcomed, particularly if a person cannot remember care staff.
How does the system comply with human rights legislation?
Just Checking supports the principle of safeguarding against deprivation of liberty, brought in by the Mental Health Act 2007. People who lack the mental capacity to consent to care should be cared for in a way that does not limit their rights or freedom of action. For most people this means being able to stay in their own home for as long as possible and to be supported in the least restrictive way, which Just Checking can do a lot to assist with.
Does the system raise alerts?
You can set up a number of alerts for circumstances where someone should take a closer look. Just Checking is not an emergency alarm system. There are other telecare systems which are designed to raise life threatening alarms. Details of telecare services in your area.
What if I need extra help?
The beauty of the Just Checking system is its simplicity. We think you’ll find all the instructions you need on this website – usually in an easy to follow video. But if you need more help, call our support helpline, or drop us an email and we’ll do our best to assist.
Sounds interesting but can I try before I buy?
We offer a no risk opportunity to try Just Checking. Sign up for the minimum 3 months subscription and deposit, and if you’re not delighted, return the kit within 30 days and we will refund in full.
