(Updated 14 June 2013)
- How do you use my Personal Information?
- How secure is the information I provide to you?
- Do you disclose my Personal Information to anyone else?
- What happens when I phone Just Checking?
- Can I request to see the Personal Information you are holding for me?
- How can I get my name removed from the Just Checking mailing list?
- How do I change my account details stored on my Just Checking Account?
- How can I contact you?
- Changes to policy
The Website is operated by Just Checking Limited, we are a company incorporated in England (4761703). Our registered office is at The Mill, Brome Hall Lane, Lapworth, Warwickshire, B94 5RB, we are also registered under the Data Protection Act 1998.
In this policy we set out the purposes and manner in which we may collect and use personal information that we may obtain about you.
How do you use my personal information?
When you use this website you will be asked to provide certain information by filling in forms on our site such as your name, contact details and possibly credit card or other payment details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you, process your order and obtain payment. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.
We may use information that you provide or that is obtained by us to register you with our website and to manage the account you hold with us and provide you with relevant information though our marketing programmes.
If you do not wish to receive information of products and services which may be of interest to you, you can select the opt-out option or alternatively contact us to remove you from the mailing list – see section How can I get my name removed from the Just Checking mailing list?
How secure is the information I provide to you?
We will treat all of your information in strict confidence and we will take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
Do you disclose my personal information to anyone else?
We will disclose information and data relating to you to any regulatory or government authority in response to a lawful request received from them.
We may also disclose data if we transfer our rights and duties under our agreement with you.
What happens when I phone Just Checking?
When you call the Just Checking helpline we collect Calling Line Identification (CLI) information. We use this information to help improve our service to you. If you contact us, we may keep a record of that correspondence.
Can I request to see the personal data you are holding for me?
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you. If you would like to know the information we are keeping about you please send us a written request and payment fee of £10 payable to Just Checking Ltd. In addition, if you are concerned that any of the information we hold on you is incorrect please get in touch. Please see below on how you can contact us.
Please be aware that our site may link to other websites which may be accessed through our site. You are able to check the privacy & data policies by visiting their website.
How can I get my name removed from the Just Checking mailing list?
If you want to be removed from our mailing list, please send an email to firstname.lastname@example.org with the word ‘remove’ in the subject line and the email address or mobile number that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic or SMS mailing we send you will contain details of how you can un-subscribe.
How do I change any details stored on my Just Checking account?
Your username and password must be kept confidential by you and must not be disclosed to, or shared with, anyone. Where you do disclose to, or share with anyone your username/ password you are solely responsible for all activities undertaken on our Website using your username/ password.
To change any of your registered details on JustChecking.co.uk, sign in using your existing username and password, click on ‘My Account’, enter your existing login name and password and enter a new username and/or password and click submit.
If you want us to correct or change any personal or other information about you held by us, please let us know by e-mail, telephone, or letter – see How can I contact you?
How can I contact you?
Changes to policy
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Click here for an overview of privacy at Google|
|SnapEngage||GOOGAPPUIDSnapABug||These cookies are used for our online chat/email service and are needed when submitting a screenshot/bug report to us.||View Snap Engage’s privacy page|
|Woocommerce||wc_session_cookie||This cookie is used as part of our buy online system to keep track of items placed in a virtual basket.||View Woocommerce’s privacy page|
|Just Checking session management||PHPSESSID||This cookie is essential for the web application to operate. It is set only for those people who successfully login and keeps a users login details active through every page navigation. This enables us to keep a user logged in|
|Just Checking returning user cookie||LOGUID||This cookie is set by our website to help users auto-fill their username when re-visiting the site after a successful login.|
|Linkedin.com||bcookie||Used only as part of our social media plugins.||View linkedIn’s privacy page|
|Twitter.com||pid||Used only as part of our social media plugins.||View Twitter’s privacy page|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
YouTube and Vimeo cookies
We embed videos from YouTube and Vimeo. These video services may set cookies on your computer once you click play, but neither YouTube or Vimeo will store any personally-identifiable cookie information. To find out more please visit YouTube’s embedding videos information page or Vimeo’s embedding videos information page.